We are pleased to welcome you to our site accessible via or redirected to the URL (hereinafter together referred to as “the Site”).

    This site is edited by CHANTELLE, an anonymous company with a capital of 2.100.214,10 euros, registered in France under the Creteil Commercial and Company Register number 562 053 694, N° IDENT. TVA FR 06 562 053 694, and whose registered office is located at 8/10 rue de Provigny 94230 CACHAN, France (postal address : BP 60137 - 94234 CACHAN FRANCE) Publication director : Patrice Kretz, Phone number :

    The Site is hosted by No Blue Screen System (NBS System, NBS)

    8 rue Bernard Buffet (ancient. 5 impasse Chalabre) 75017 Parisbr
    Phone number:
    Email :

    Registered in the Register of Commerce at N° B42341090100023 RCS Paris
    Our APE code is 721Z and NAF 6202A
    N° TVA intra-community: FR61 423 410 901
    SAS with a capital of 203 905 €

    Conception of the Site:
    Chantelle Group
    8-10, rue de Provigny
    94 230 Cachan Cedex
    Registered in France under the Creteil Commercial and Company Register number 562 053 694, N° IDENT. TVA FR 06 562 053 694

    Access and use of the Site is subject to the following terms and conditions, Conditions of Use and Privacy Policy (hereinafter referred to collectively as “the Conditions”).

    PLEASE READ THE CONDITIONS CAREFULLY BEFORE USING THE SITE AND CONSULT THEM ON A REGULAR BASIS. You acknowledge having been notified upon entering the Site of the existence of the Conditions and of the necessity of reading them prior to any use. The fact of accessing and surfing on the Site constitutes full and total acceptance by you of the Conditions and the subsequent commitment to comply therewith.

    Any and all modifications shall enter into force and effect upon being put on line. CHANTELLE in fact reserves the discretionary right to modify, at all times and without notice, all or part of the Site and, in particular, the Conditions, in particular in order to comply with any new regulations or for the sake of improvement. Your continued use of the Site after any modification shall indicate your entire and unreserved acceptance of it.



    The Site and its components (such as the texts, photographs, illustrations, animations, graphic representations, diagrams, clips, videos, domain names, etc…) are protected worldwide by intellectual property rights, other proprietary rights and other laws, and, unless otherwise provided, are the exclusive property of CHANTELLE, and trademarks and logos are the exclusive property of CT COMPAGNIE, which has granted a license contract to CHANTELLE. Reproduction of any and all documents published on the Site shall be authorised solely for information purposes, exclusively for use that is strictly personal, domestic, educative and private, and provided that no modification of the Site is made and the trademarks and copyrights © are maintained intact. Short quotations are allowed, provided that they clearly and legibly precise that “this document comes from the website Reproduction right are reserves and strictly limited”. The URL address must be mentioned in the reference. Any other use suppose a prior and written authorisation by CHANTELLE.

    Any other use of the Site or its components, whether wholly or partially, in particular by means of downloading, reproduction, transmission or representation, broadcasting, posting, distribution, integration into a derivative work, and the making of copies for any other purposes, in particular of a public and/or commercial nature, or any alteration of the Site, is expressly prohibited, regardless of the manner and purpose.

    No provision of these Conditions may be construed as granting, whether implicitly or in any other manner whatsoever, a license or any other right concerning the Site and each of the components comprising it.


    The Site may include links to other websites or other Internet sources not edited or controlled by CHANTELLE. CHANTELLE cannot control and has not verified the content of other websites or Internet sources, in particular as to their accessibility, direct on indirect content (information, advertising, products, services…), action, confidentiality, or their policy of personal data and the protection of them.

    CHANTELLE does not give any guarantee concerning such external sources and/or their content, and may not be held liable for any reason whatsoever for any proven or alleged damages resulting, directly or indirectly, from access or use of external sources and/or their content. Recourse to these sites by you shall be at your own risk.

    The creation of links to the Site or any part of it shall be prohibited unless with CHANTELLE’s written, express and prior authorization. For all authorization requests, please contact us at the following address: 8/10 rue de Provigny 94230 CACHAN (BP 60137 - 94234 CACHAN), FRANCE. Any authorizations given may be revoked at any time, without notice and without any liability of any type for any reason whatsoever.

    Any and all sites having a link to the Site or any component of the Site are not under the control of CHANTELLE and CHANTELLE may not be held liable for any proved or alleged damages resulting, directly or indirectly, from access or use of these external sources and/or their content.


    CHANTELLE shall endeavour to maintain its Site accessible, without however any obligation to do so. It is thus provided that access to the Site may be interrupted, without notice, notably for reasons of maintenance, security, updating and other reasons. CT COMPAGNIE shall not be held liable if, for any reason whatsoever, access to the Site was interrupted, whenever and for any duration.

    CHANTELLE shall do its utmost in order that the information accessible by means of its Site is accurate, exhaustive, precise and up-to-date. Nevertheless, the information contained in the Site shall be communicated “as is” and “depending on availability”.

    CHANTELLE does not warrant that all or part of the Site is adapted to all the countries of the world or available to be used in all countries. CHANTELLE does not give any warranty, express or implied, concerning all or part of the content of its Site and/or its technical functioning. In this regard, CHANTELLE cannot warrant in any manner whatsoever that the content of the Site put on line and its use are exempt of any errors, inaccuracies, omissions, and bugs, malicious software (virus, Trojan horses), defects, interference with rights of third parties, and that it is adapted to a purpose or particular use. CHANTELLE does not undertake in any event that it shall be remedied.

    In no case may CHANTELLE be held liable, for any reason whatsoever, for any direct and/or indirect, property, moral, real, special or incidental damages, whether as a direct consequence or indirectly, whether or not consequential, or any other damages, including in case of deprivation of enjoyment, operating loss, loss of profits, or loss of data, caused by, arising from or connected to access or impossibility of access to the Site, and/or the use of all or part of the Site and/or credit given to any information coming directly or indirectly from the Site, regardless of the type of damage, its cause, origin or consequences, even in the case where CHANTELLE had been previously warned of the possibility of such damages.

    By accessing the Site, you consent, unreservedly, to access and use this Site at your own risk. CHANTELLE may not be held liable for any reason and in any manner whatsoever, and consequently shall not the bear the costs thereof, if the use of the Site or its content were to engender for you any damage compelling you to be assisted or causing you to repair or replace all or part of your hardware, software or data base.

    As certain jurisdictions do not accept the exclusion of implied warranties and/or the exclusion or limitation on liability, the aforesaid exclusions may not apply to you.


    In the event that CHANTELLE does not enforce any of its rights under these Conditions, it shall not be construed as a waiver of any of CHANTELLE’s rights, or as a waiver of the application of any of your obligations in these Conditions.

    If any part of these Conditions shall be deemed invalid, void or for any reason unenforceable by a court of competent jurisdiction, that part shall be deemed severable and shall not affect the validity and enforceability of any remaining part of these Conditions.


    You undertake to access and use the Site at your own risk and that you will comply with the laws and regulations in force and in effect in your jurisdiction, especially if such laws and regulations prohibit access to the Site and/or its content to certain persons.

    In the case of failure to comply with any of the terms of these Conditions, CHANTELLE reserves the right to terminate, forthwith, access and use of the Site, notwithstanding any possible recourse against you. You hereby acknowledge having been notified thereof and shall destroy any and all copies you might have made of the content of the Site.


    The present Conditions are governed by and construed in accordance with the laws of France. French courts shall have exclusive jurisdiction over any claim arising from, or related to, the Site (including its use or access), subject to European Council Regulation on jurisdiction and enforcement of judgments.


    Would you have any question, we invite you to contact the Chantal Thomass Marketing Department at the following address: 8/10 rue de Provigny 94230 CACHAN (BP 60137 - 94234 CACHAN), FRANCE. Phone number:


    Photos of lingerie range: Ellen von Unwerth
    Tights draws : Antoine Helbert
    Photos of the shop 211, rue Saint-Honoré 75001 Paris: Renaud Callebaut
    Boutique shop windows: Pierre Schwartz
    Mrs Chantal Thomass’ portraits: Ellen von Unwerth


    CHANTELLE and any affiliate company, which means our subsidiaries, our ultimate holding company and its subsidiaries, acknowledge the importance of protecting the privacy of all the users of the Site. Access and use of the Site is subject to this confidentiality and protection of personal data policy (hereinafter “Privacy Policy”). The Privacy Policy governs how CHANTELLE and any affiliate company will gather, process and disclose personal data that you provide through the Site.

  • Nature of personal data collected on the site

    CHANTELLE may collect and process data of a personal nature about you. A piece of information in personal when it allow us to identify, directly or indirectly, someone. It includes but is not limited to the following data:

    information provided by you when you fill in forms on the Site, when you register for or subscribe to services, promotions and competitions, when you fill in surveys, or when you report a problem with the Site;

    information provided by you in any correspondence you send to CHANTELLET or any of its affiliate companies;

    details of any transactions you carry out through the Site;

    information collected by cookies (details of your visits to the Site including, but not limited to, traffic data, location data, weblogs, other communication data, and the resources that you access) when, combined with other information (e.g. IP address), they allow us to identify you.

    Supplying this information is optional and requires your clear consent. You will be duly informed beforehand. If you decide to provide personal data, the mandatory or optional nature of the fields to be completed with will be clearly indicated.

    If you do not wish to provide such data, CHANTELLE may not be able to process any requests you make or you might not be able to take advantage of all features offered on or by the Site. CHANTELLE does not intend to gather personal data from children under the age of 18. However, if a child under eighteen provides us with personal data, his parents or guardians are required to ask us to delete this information from our files by sending a letter to the Chantal Thomass Marketing Department of CHANTELLE, at the following address: 8/10 rue de Provigny 94230 CACHAN (BP 60137 - 94234 CACHAN), FRANCE.

    If you decide to provide us with personal data, CHANTELLE undertakes use these data only in order to respond your request or to carry out marketing research relating to it. Personal data shall not be used for sending advertising messages about CHANTELLE or our products, unless if you have given your express consent.

    Your personal data will be retained for 10 years, unless you request the deletion of your personal data by sending, at any time at no cost, a letter to CHANTELLE, Chantal Thomass Marketing department - 8/10 rue de Provigny 94230 CACHAN (BP 60137 - 94234 CACHAN), FRANCE.

    CHANTELLE may also collect non-personal information.

  • Use of personal data

    CHANTELLE use personal data held about you to process your requests, to better meet your expectations (e.g. to ensure that content on the Site is presented in the most effective manner), to carry out market analysis and, where you have consented, to provide you with information by email about CHANTELLE, our products, special events, services offered by CHANTELLE and future promotions.

    All personal information that you provide to CHANTELLE is subject to the provisions of Law no. 78-17 of 6 January 1978 relative to information technology, files and freedoms, amended by the law of 6 August 2004. Our database has been the subject of a commitment of conformity with the standard no.48 under the number 1329046.

  • Recipients of personal data

    This information is intended for the personnel of CHANTELLE and its affiliates. All of these people are subject to confidentiality commitments and are required to respect the private lives of users of the Site.

    Subject to the exceptions indicated below, CHANTELLE does not sell, rent or make accessible to any third party, other than CHANTELLE’s affiliates, the personal data provided online

    However, CHANTELLE may make your data available to a third party if it is required to do so by a legal or regulatory provision or a decision from a legal authority, or if CHANTELLE believes in good faith that this disclosure is necessary to identify or contact a person or initiate proceedings against a person likely to have violated these Conditions or is likely to cause damage to other users of the Site.

    CHANTELLE may also select suppliers of independent services in order to administer and/or operate certain functions and/or services relating to the Site. The proper performance of these functions and services may require a transfer of the information you have provided to allow them to process personal data on our behalf. Any such transfer would be subject to strict contractual obligations regarding confidentiality and security.

    Finally, should CHANTELLE, its affiliates or all or part of its assets, be acquired by a third party, the list of the users of the Site or other personal data may be included in the assets that are sold.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site. Any transmission is at your own risk

  • Cookies

    What is a cookie ?

    A cookie is a text file saved on your computer when you visit a website. This text save informations that can be read by this website when you visit it again. Some of these cookies are necessary to access core functionalities. Some of these cookies are used to enhance user experience : for example remembering you so you don’t have to login again when you come back on the website.

    Why do we use cookies ?

    We use cookies to provide you the best user experience on our website : they optimize the performance and provides you the ability to find back your cart as it was when you left the website, or staying logged. Also, they are a requirement to make a purchase.

    How can I deactivate cookies ?

    You can parameter your web browser to forbid cookies.


    1. Open Firefox.
    2. Open ‘Options’.
    3. Select ‘Privacy’ panel.
    4. Sélectionnez l’onglet « Vie privée »
    5. Set ‘Firefox will:’ to ‘Use custom settings for history’. Uncheck ‘Accept cookies from sites’ to disable cookies.
    6. Click ‘OK’ to close the Options window.

    Internet Explorer:

    1. Open Internet Explorer.
    2. Click the ‘Tools’ button, then‘Internet Options’.
    3. Cliquez sur l’onglet « Confidentialité »
    4. Click the ‘Privacy’ tab, and then, under ‘Settings’ move the slider to the top to block all cookies, and then click ‘OK’.

    Google Chrome:

    1. Open Google Chrome.
    2. Click on the tool icon.
    3. Select Settings.
    4. Click ‘Show advanced settings’.
    5. In ‘Privacy’, click ‘Content settings’.
    6. To disable cookies, select ‘Block sites from setting any data’.


    1. Open Safari.
    2. Choose ‘Preferences’ in the toolbar and then click ‘Privacy’ (You can find the tool bar which looks like a gearwheel, above and on the right in the Safari window.)
    3. In the ‘Block cookies’ section, you can specify if and when Safari should accept cookies from websites To see an explanation of the options, click the Help button (question mark)
    4. If you want to see which websites store cookies on your computer, click Details.
  • Transmission of unsolicited information

    Please refrain from sending CHANTELLE unsolicited information or content including, but not limited to, materials of a commercial, advertising, creative or promotional nature, proposals of concepts, know-how, techniques, ideas and related information (hereinafter “Unsolicited Information”).

    With the exception of personal data, all Unsolicited Information will be considered as non-confidential and non-proprietary information free from all rights, and consequently shall not be covered by the Privacy Policy.

    You warrant and guarantee that any Unsolicited Information you send to CHANTELLE does not violate the rights of any third party, or any regulation or law, and you acknowledge that you are solely responsible for the content of this information.

    You acknowledge and agree that by sending Unsolicited Information, you provide CHANTELLE with a perpetual, irrevocable, non-exclusive, worldwide, royalty-free and transferable license to use the Unsolicited Information upon its sending . CHANTELLE has no obligation to respond or confirm its reception, and has only a right to use it but no obligation. CHANTELLE may disclose your identity to any person who claims that Unsolicited Information sent by you infringes their intellectual property rights.

    You agree that the content of any Unsolicited Information may be used by CHANTELLE, with no financial compensation for yourself or any other person, reproduced, presented, modified, disclosed, published, displayed, printed, copied, translated, distributed, adapted, grouped, transferred to any third party of its choice, transmitted to anyone, separately or together with other works, on any current or future medium whatsoever, using any current or future process and for all purposes, notably but not limited to promotional, advertising or commercial purposes.

  • Security

    CHANTELLE undertakes to preserve the confidentiality of the information you have possibly provided online, to make every reasonable effort to ensure that the personal data remain secure at all times and that they are only accessible to authorized employees of CHANTELLE and/or its affiliates. To this end, CHANTELLE stores the information it gathers on a secure server.

    However, it is expressly reminded that no data transmission using the Internet is completely protected from illicit interference by third parties for whom it is not intended. Communications via the Internet may potentially be intercepted, lost or modified.

    Consequently, you acknowledge and agree that CHANTELLE may in no way be held liable, in any capacity, for any damages of any kind resulting from the transmission of personal and/or confidential information via the Internet, and that all indications are carried out at your risks.

  • Access, modification and deletion of information

    You have the right to access, modify, delete and oppose the processing of your personal data and their use for prospecting purposes.

    You can exercise those rights, at any time and at no cost, by sending a letter to the Chantal Thomass Marketing Department of CHANTELLE at the following address: CHANTELLE - 8/10 rue de Provigny - BP 60137 - 94234 CACHAN - FRANCE.